Terms and Conditions 365cuci vip — Complete Platform Usage Guide

Welcome to 365cuci vip, an online gaming platform operating under the domain name 365cucivip.app. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and 365cuci vip ("Platform", "We").

By registering an account, accessing the website, downloading the mobile app, or using any services provided by 365cuci vip, you hereby agree to be bound by all terms and conditions contained in this document. If you do not agree with any part of this Agreement, please stop using our platform immediately.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Policy which forms part of the overall agreement between you and this platform.

To register and use the services of 365cuci vip, you must meet the following eligibility requirements without exception:

• Aged 18 years of age and above at the time of registration and use of the platform. This platform does not permit underage individuals to use any of its services.
• Having full legal capacity to enter into a binding agreement under the laws applicable to you.
• Not appearing on any list of individuals prohibited or restricted from using this platform's services.
• Registering under your own name and not on behalf of any third party without valid written authorization from 365cuci vip.
• Never having had an account suspended or terminated previously due to a breach of terms on this platform or any related platform.

365cuci vip reserves the right to verify the age and identity of any member at any time through the KYC (Know Your Customer) verification process. Failure to provide the requested verification documents within the stipulated period may result in the account being suspended until verification is completed.

Each user is only permitted to have one (1) active account at 365cuci vip. Multiple account ownership by the same individual is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any wins or balances.

During the registration process, you agree to:

• Providing accurate, current, and complete information as required in the registration form.
• Updating your information promptly whenever any changes occur.
• Keeping your account username and password strictly confidential.
• Be fully responsible for all activities that occur under your account.
• Notify the support team 365cuci vip immediately if you suspect your account has been accessed without authorization.

365cuci vip shall not be liable for any losses arising from the use of your password by another party, whether with or without your knowledge, unless negligence on the part of the platform is proven.

365cuci vip provides a variety of convenient and secure deposit and withdrawal methods for members in Malaysia. All financial transactions are subject to the following policies:

Deposit:

• The minimum deposit limit is set at RM 30 per transaction.
• Deposits made via bank transfer, e-wallet, and supported instant payment methods are processed automatically and credited to your account within minutes.
• All deposits must be made using a payment method registered in your own name. Third-party deposits are not accepted and will be returned.
• The platform reserves the right to request proof of payment for deposits above certain limits for compliance purposes.

Withdrawal:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawal requests are processed within 5 to 15 minutes for members who have completed identity verification.
• Withdrawals must be made to a bank account or e-wallet registered in the same member's name.
• Members who receive a bonus are required to fulfil the stated wagering (rollover) requirements before any withdrawal is approved.
• 365cuci vip reserves the right to request additional verification documents for withdrawals exceeding certain limits.

All bonuses, promotions, and special offers provided by 365cuci vip is subject to the specific terms and conditions stated alongside each offer. The following general terms apply to all bonus types:

• Each bonus carries a wagering requirement (rollover) that must be met before wins derived from that bonus can be withdrawn.
• Bonuses may only be claimed once unless stated otherwise in the relevant promotion's terms.
• Members who register multiple accounts to claim the same bonus will have all bonuses voided and associated accounts closed.
• Bonuses that are not used within the specified period will expire automatically.
• 365cuci vip reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• The platform's decision on all bonus-related matters is final and binding.

VIP Program 365cuci vip offers automatic weekly cashback, higher withdrawal limits, and exclusive privileges not subject to standard wagering requirements. Please visit the VIP for more information.

All games available at 365cuci vip — including slot games, Live Casino, Sports, fish shooting games, and table games — are subject to the following rules:

• All game outcomes are determined by a Random Number Generator (RNG) certified by qualified independent auditing bodies. These results are final.
• In the event of a technical disruption during an active game, 365cuci vip will resolve the matter based on server records. Decisions based on server records are final.
• Confirmed bets cannot be cancelled or modified once the game has started.
• Members are responsible for understanding the rules of each game before playing. Lack of familiarity with the rules cannot be used as grounds for any dispute or chargeback.
• Any attempt to exploit technical bugs or vulnerabilities in the gaming system is strictly prohibited and may result in account closure and forfeiture of wins.

For live sports events, odds and betting markets may change in real time. 365cuci vip is not responsible for any changes in odds that occur after a bet has been confirmed.

Member account security is our top priority 365cuci vip. Our platform uses 256-bit SSL encryption technology and a two-factor authentication (2FA) system to protect every account. As a member, you also have an important responsibility in safeguarding your account:

• Use a strong, unique password that is not used on any other platform.
• Do not share your login credentials with anyone, including family members or friends.
• Enable two-factor authentication (2FA) via your account settings for an additional layer of security.
• Log out of your account after each session, especially on shared devices.
• Contact the support team 365cuci vip immediately via live chat or Telegram if you suspect any suspicious activity on your account.

To ensure a fair and safe gaming environment for all members, 365cuci vip strictly prohibits the following conduct:

• Fraud and manipulation: Any attempt to defraud the system, manipulate game outcomes, or exploit technical vulnerabilities.
• Money laundering: Using the platform to process funds derived from illegal activities.
• Multiple accounts: Registering or using more than one account to circumvent limits or claim bonuses repeatedly.
• Use of bots and automated software: Using any software, scripts, or automated tools to interact with the platform without written authorization.
• Unauthorized collaboration: Colluding with other players to exploit games unfairly, particularly in live table games.
• Unauthorized chargebacks: Initiating credit card chargebacks or unauthorized transaction disputes against legitimate deposits.
• Support abuse: Providing false information to the support team or misusing complaint channels to obtain undue benefits.

Violation of any of the above prohibitions may result in immediate account suspension or closure, forfeiture of all balances and wins, and appropriate legal action.

365cuci vip reserves the right to suspend or close the account of any member for the following reasons:

• Violation of any section of these Terms and Conditions.
• Confirmation that a member has provided false information during registration or the KYC process.
• Failure to complete identity verification within the stipulated period.
• Suspected activity related to fraud, money laundering, or other illegal activities.
• Account closure requested by the member for responsible gaming reasons.

If your account is suspended pending investigation, 365cuci vip will hold your balance pending completion of the investigation. Decisions made following the investigation are final. If an account is closed due to a breach of terms, all balances and bonuses within that account will be forfeited.

Members who wish to close their own account may contact the support team 365cuci vip via live chat or Telegram. Account closure requests will be processed within 24 to 48 hours after identity verification.

365cuci vip provides this platform on an "as is" and "as available" basis. While we continually strive to ensure smooth and uninterrupted operation, we cannot guarantee that the platform will always be free from technical errors, disruptions, or downtime.

• The platform is not liable for any indirect, consequential, or incidental losses arising from the use of or inability to use our services.
• Maximum liability amount 365cuci vip to any member under any circumstances shall not exceed the total net deposits made by that member in the 30 days preceding the claim.
• The platform is not liable for any losses resulting from internet connection failures, third-party payment service disruptions, or events beyond the platform's control.

365cuci vip reserves the right to update, modify, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon being published on this website.

We will endeavour to notify members of major changes via in-app notifications, email, or platform announcements. However, it remains your responsibility to review these Terms and Conditions periodically to ensure you are always aware of the latest applicable terms.

Continued use of the platform 365cuci vip following any amendment constitutes acceptance of the updated terms. If you do not agree with the changes made, please stop using the platform and contact us to close your account.

If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, the support team at 365cuci vip is ready to assist you every day of the year through the following channels:

• Live Chat: Available 24/7 via the chat button at the bottom corner of your screen.
• Telegram: Reach our support agents via the official Telegram channel 365cuci vip.
• WhatsApp: Send a message to our support team via the official WhatsApp Business channel.
• Email: [email protected]

Our typical response time is under 5 minutes via live chat and Telegram. We are committed to providing clear, accurate, and helpful answers to every inquiry received.