At 365cuci vip, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This document clearly explains how we collect, use, store, and protect your personal information when you use our platform.
365cuci vip ("Platform", "Kami", "Kita") operates under the domain 365cucivip.app and is fully committed to protecting the privacy and personal information of every member and visitor who uses our services. This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international data protection industry standards.
We understand that in today's digital world, trust is the most valuable asset. When you entrust your personal information to 365cuci vip, we are committed to handling it with the highest level of care and respect. Every decision we make regarding your data is guided by your best interests and security.
This policy applies to all information collected through the website 365cucivip.app, mobile app 365cuci vip, email and Telegram communications, as well as any other interactions between you and our platform. Please read this document carefully and contact us if any section requires further clarification.
Our Core Commitments: Your personal information will never be sold, rented, or transferred to any third party for marketing purposes without your explicit consent.
365cuci vip collects various types of information to enable us to provide a secure, efficient, and personalised service for every member. The following are the categories of information we collect, along with their purposes and legal basis for collection:
| Data Category | Type of Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number, KYC document images | Identity verification, legal compliance, fraud prevention |
| Contact Information | Phone number, email address, Telegram username | Account communications, transaction notifications, customer support |
| Financial Information | Bank account number (encrypted), transaction records, deposit and withdrawal history | Payment processing, transaction verification, financial auditing |
| Technical Data | IP address, device type, operating system, browser version, access logs | Account security, fraud detection, platform improvements |
| Activity Data | Game history, betting patterns, gaming preferences | Service enhancements, VIP programme, responsible gaming |
We only collect information that is strictly necessary for the stated purposes. Any additional data collection not covered in the list above will be communicated to you in advance with a clear explanation of its purpose.
Every piece of information we collect has a clear and specific purpose. 365cuci vip uses your data exclusively for the following purposes:
Marketing-Related: We will only send you marketing communications if you have given your consent. You may withdraw this consent at any time through your account settings or by contacting our support team.
365cuci vip does not sell, rent, or transfer your personal information to third parties for their own commercial purposes. However, there are limited situations where we need to share your information with certain parties to enable our services to function properly:
All third parties granted access to your data are bound by strict confidentiality agreements and are permitted to use that data solely for the specified purposes. 365cuci vip is responsible for ensuring every third-party partner upholds data protection standards as rigorous as our own.
International Data Transfers: If your data is processed outside Malaysia, we ensure such transfers are safeguarded by data protection mechanisms that are equivalent to or stricter than those required under Malaysian law.
Your data security is a non-negotiable technical priority at 365cuci vip. We continuously invest in the latest security infrastructure to ensure your information remains protected at all times. The security measures we have implemented include:
While we take all reasonable steps to protect your data, no system in the world can guarantee 100% absolute security. In the event of any security incident involving your data, we are committed to notifying you within 72 hours of becoming aware of the incident.
365cuci vip uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect platform functionality and your user experience. In addition to cookies, we also use local storage to retain session data and enhance platform performance.
We do not use third-party tracking technologies for advertising purposes unrelated to the platform. 365cuci vip. Our tracking data is used solely for platform improvement and member security.
As a data subject, you have certain rights regarding your personal information held by 365cuci vip. We fully respect these rights and are committed to facilitating their exercise:
You have the right to request a copy of all personal information we hold about you. Requests will be processed within 14 business days.
If any of your information is inaccurate or outdated, you have the right to request an immediate correction through your account settings or by contacting support.
You may request the deletion of your personal data, subject to applicable legal retention requirements and active contractual obligations.
You may object to the processing of your data for direct marketing purposes at any time and your request will be honoured immediately.
You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is in progress.
To exercise any of the above rights, contact our support team via live chat or email at [email protected]. We will verify your identity before processing any request to ensure the security of your data.
365cuci vip retains your personal information only for as long as necessary to fulfil the purpose of collection or as required by applicable law. Our retention policy is as follows:
Once the retention period expires and no legal obligation requires continued storage, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
365cuci vip reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or improvements to how we handle data. Whenever a change occurs:
We encourage you to review this Privacy Policy periodically, especially after receiving any notifications regarding changes. If you do not agree with the changes made, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact our Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex cases requiring in-depth investigation, we will keep you informed of progress within the same timeframe and provide a final resolution within 30 days.
If you are not satisfied with our response to a privacy complaint, you have the right to file a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant regulatory authority.
We do not merely comply with data protection laws — we go beyond the minimum requirements to ensure your privacy is genuinely protected.
All sensitive data at 365cuci vip is protected by AES-256 encryption at rest and SSL/TLS encryption in transit — the same technology used by leading financial institutions and government agencies worldwide to safeguard their most sensitive information.
Unlike many other platforms, 365cuci vip does not sell or rent members' personal data to advertisers or data brokers. Your information is used solely for the purposes you consented to upon registration — nothing more.
The KYC identity verification process at 365cuci vip is managed by an accredited verification provider using the latest technology. Your documents are encrypted, stored securely, and deleted once the legally required retention period expires.
Monitoring System 365cuci vip will send you an immediate alert via SMS or email upon detecting unusual activity in your account — logins from a new location, password change attempts, or unfamiliar transactions.
365cuci vip operates in full compliance with Malaysia's Personal Data Protection Act 2010. We have a dedicated Data Protection Officer to ensure all our data handling practices remain in accordance with current legislation.
Account settings panel 365cuci vip gives you full control over your privacy preferences — from managing communication settings to requesting a data export or deletion. Your privacy, your choice.
Your security and privacy are our priority. Register an account 365cuci vip today and enjoy a safe, fair, and transparent gaming experience.